SHIPPING

Shipping & Returns

Shipping is included in the price and is available worldwide.
Orders are shipped using different courier services depending on the destination country.
Delivery time is approximately 7-14 days.

RETURN POLICY

I want you to be completely satisfied with your purchase. If for any reason the artwork does not meet your expectations, you can return it within 14 days of delivery.

Terms & Conditions:

Condition: The artwork must be returned in its original, undamaged condition with no signs of wear.
Packaging: The painting must be securely packed in its original (or equivalent heavy-duty) packaging to prevent any damage during transit.
Shipping & Costs: The collector is fully responsible for arranging the return shipment and covering all return shipping fees.

A refund will be issued once the artwork is received and its condition is verified.

DAMAGED ARTWORK OR PRINTS

Upon receiving your order, please carefully inspect it for any damage. If you notice any issues, contact me so I can assess the problem and help resolve it if possible.

To prevent issues related to damage during shipping or final framing, I document the condition of the artwork with photos and videos before and during packaging.

Sometimes customers do not open the package and send it directly to a framing workshop, where it may accidentally be damaged. Please open your package immediately upon delivery to ensure everything is intact.

LOST SHIPMENT

If your order has not arrived, please contact me and I will do my best to investigate the situation.

If more than 30 calendar days have passed, the order is considered lost. In this case, I can offer a full refund or replace the artwork with one of equal value.

CUSTOMS AND IMPORT DUTIES

International shipments may be subject to import duties and taxes in accordance with the laws of the destination country.

Payment of Fees: All customs duties, taxes, and related fees are the sole responsibility of the buyer and must be paid prior to delivery. Please check your country's import regulations in advance.
Customs Delays: If your package is held at customs and you have not received a notification, please contact your local customs office directly.
Responsibility: The customs clearance process depends entirely on the regulations of the destination country. Therefore, I cannot influence processing times or alter the fee amounts.